Managing your organization

An organization is a shared workspace whose servers, peers, grants, and billing belong to a group rather than to one person. This page covers running one.

Note

Creating an organization requires a paid tier. On the free tier the create dialog explains the limit and links to upgrade. See Subscription tiers.

Create an organization

1. Open the context switcher in the top-right header and choose Create organization.
2. Enter a display name, a slug (a short, lowercase URL-safe handle that can’t be changed later), an optional description, and a primary domain.
3. Submit. You become the organization’s owner, and the switcher activates the new context.

The primary domain starts out unverified — verify it later from the Domains tab.

Organization settings

Pick Manage next to an organization in the switcher to open its settings, which are organized into tabs:

• General — display name and description. The slug is fixed. Owners also see a danger zone to delete the organization (only when it owns no servers; the slug stays reserved).
• Members — the member roster, role changes, removing members, and leaving.
• Invites — send and revoke email invitations.
• Domains — claim and verify domains via DNS.
• Billing — the organization’s own subscription and plan changes.
• Visibility — directory listing, roster visibility, and verified-domain join policy.

Verify a domain

A verified domain earns a “Verified” badge wherever the organization appears and enables verified-domain join.

1. On the Domains tab, enter a domain (for example acme.com) and add it.
2. The platform shows a DNS TXT record — a name and a value. Add that record at your DNS provider.
3. After the record propagates (usually a few minutes), select Verify.

Only admins and owners see the record value and can manage domains; members see which domains are verified.

Invite members

1. On the Invites tab, enter an email address and choose a role.
2. Send the invite. The platform emails the recipient; pending invites expire after 14 days.
3. The recipient joins by following the link in the email — they then appear on the Members tab.

To cancel a pending invite before it’s accepted, revoke it from the same tab.

Verified-domain join

When a domain is verified and the Visibility tab’s join policy is set to Suggest, new users whose verified email matches that domain see a Join organization? prompt (on the dashboard) and can join or decline with one click. Setting the policy to Auto-add adds matching users automatically; Off shows nothing.

Visibility

On the Visibility tab, admins control whether the organization is listed in the directory and whether the member roster is visible to non-members or members only.

Membership roles

Every member has one role:

• Owner — full control, including billing and deleting the organization. The last owner can’t leave or be demoted — promote another member to owner first.
• Admin — manages members, invites, domains, visibility, and billing.
• Member — works within the organization but can’t change its settings.

See Roles & permissions for the full breakdown.

Billing

Each organization has its own subscription, independent of your personal tier. On the Billing tab, admins and owners pick a plan or open the billing portal to change plans, update payment methods, and view invoices. An administrator may also set an override. The effective tier sets the organization’s server, peer, and channel limits.