Connection statuses

The Connections page shows two independent pieces of state for each connection: its activation status (a lifecycle state you control) and its real-time connectivity (whether the gateway tunnel is currently live).

Activation statuses

Status	Meaning
Provisioning	A transient state immediately after creation while the platform sets up the connection. It advances automatically to Ready (or moves into the admin offer setup path); you don’t act on it directly. Shown with a pulsing hourglass indicator.
Ready	Provisioned and configured, but not yet activated by you. The gateway tunnel is not open.
Active	The connection is enabled and available for use. The gateway will establish a tunnel when both sides are running.
Paused	Temporarily suspended in the contact system. Existing open tunnels on the Mirth side are not forcibly disconnected, but no new ones are permitted.
Offered	An admin connection offer has been sent to the peer and is waiting for their response (accept or decline).
Failed	The connection entered an error state. Check the error message in the detail view. You can retry by moving it back to Ready.
Declined	The admin connection offer was declined by the recipient. Terminal — cannot be reactivated.
Expired	The admin connection offer was not accepted before the expiry time. Terminal.
Terminated	The connection was explicitly terminated by one of the parties. Terminal.

Terminal statuses (Declined, Expired, Terminated) are hidden from the list by default. Click the count chip at the top of the list to show them.

Real-time connectivity indicators

The connectivity indicator is separate from the activation status and updates automatically based on gateway presence events.

Indicator	Meaning
Connected	The gateway is currently subscribed to the MQTT signaling topic for this connection. The tunnel is live. Shown with a pulsing green dot when the activation status is also Active.
Disconnected	The gateway was previously connected but is not currently subscribed. The connection has worked before.
Never connected	The connection is Active (or Paused) but has never successfully established a tunnel. Shown as a warning — check your Mirth gateway plugin configuration.
Not yet connected	The connection is Ready and has not been activated yet. Expected state before first activation.
Awaiting acceptance	The connection is in the Offered state, waiting for the peer to respond.

Status transitions you can trigger

From	To	Action
Ready	Active	Activate
Active	Paused	Pause
Paused	Active	Resume
Failed	Ready	Retry
Any non-terminal	—	Terminate (moves to Terminated)

Related

• Connection types — P2P vs. Admin RW/RO explained.
• Troubleshooting connections — What to check when a connection shows “Never connected” or “Failed”.